Hospice 101
Hospice 101 is an orientation to hospice philosophy and to the organization and policies of Pine Tree Hospice
Hospice 101 is required of all staff, volunteers, board members and committee members
Hospice 101 is a 4-hour orientation, offered periodically throughout the year whenever there is sufficient enrollment
Hospice 101 is also offered as a 3-hour independent study with an additional  1 hour meeting scheduled with a member of the Education Committee
After completing Hospice 101 or Hospice 101 Independent Study, an optional mentorship program is available to participants interested in learning more about the role of direct care volunteer
The new volunteer is paired with an experienced Pine Tree Hospice direct care volunteer who serves as a mentor
With client permission, the mentor and the new volunteer will serve the hospice family together, for a maximum of 20 hours
Hospice 101 Topics and Outcomes
Communication Skills
• State the difference between a social relationship and a helping relationship

Ethics
• Respect value systems of the hospice person and family
• Identify and keep personal boundaries
• Maintain confidentiality of hospice person/family information at all times

Funeral Arrangements
• Become comfortable discussing a list of tasks, such as funeral arrangements, with a hospice
   person and/or family
• Identify funeral services available in the community

Hospice Philosophy
• State the philosophy and purpose of a volunteer hospice program
• List services offered by Pine Tree Hospice
• Briefly describe the difference between a volunteer and a Medicare hospice

Multidisciplinary Management And Hospice Resources
• Identify community resources for hospice and bereaved people and families

Personal Death Awareness
• Achieve a level of comfort in discussing death

Personnel Issues
• Describe the Pine Tree Hospice organizational structure
• Comply with Pine Tree Hospice bylaws, policies, and procedures
• Submit volunteer hours monthly via the PTH website, postal mail, or in person

Stress Management: Conventional And Complementary Therapies
• Discuss balanced nutrition, physical activity, restful sleep, joyful diversion, and service to others
   as conventional ways of managing stress
• Support people who use complementary therapies to relax, to minimize pain, and/or to promote
   physical, mental and spiritual wellbeing

Support During Stages Of Dying
• Briefly describe the stages of dying
• Identify ways a volunteer can assist a hospice person/family to cope with the various stages of
   dying