Hospice 101
Hospice 101 is an orientation to hospice philosophy and to the organization and policies of Pine Tree Hospice
Hospice 101 is required of all staff, volunteers, board members and committee members
Hospice 101 is a 4-hour orientation, offered periodically throughout the year whenever there is sufficient enrollment
Hospice 101 is also offered as a 3-hour independent study with an additional  1 hour meeting scheduled with a member of the Education Committee
After completing Hospice 101 or Hospice 101 Independent Study, an optional mentorship program is available to participants interested in learning more about the role of direct care volunteer
The new volunteer is paired with an experienced Pine Tree Hospice direct care volunteer who serves as a mentor
With client permission, the mentor and the new volunteer will serve the hospice family together, for a maximum of 20 hours
Hospice 101 Topics and Outcomes
Communication Skills [.5 hour]
  State the difference between a social relationship and a helping relationship

Ethics [.5 hour]
  Respect value systems of the hospice person and family
  Identify and keep personal boundaries
  Maintain confidentiality of hospice person/family information at all times

Funeral Arrangements [.25 hour]
  Become comfortable discussing a list of tasks, such as funeral arrangements, with a hospice
       person and/or family
  Identify funeral services available in the community
  Using resources such as the Funeral Consumers Alliance of Maine (www.FCAMaine.net), be
      aware of alternative funeral arrangements

Hospice Philosophy [.5 hour]
  State the philosophy and purpose of a volunteer hospice program
  List services offered by Pine Tree Hospice
  Briefly describe the difference between a volunteer and a Medicare hospice

Multidisciplinary Management And Hospice Resources [.5 hour]
  Identify community resources for hospice and bereaved people and families
  Explain the various roles of PTH volunteers and other hospice team membes (medical hospice
    as well as other community providers)

Personal Death Awareness [.5 hour]
  Examine personal views and beliefs about death

Personnel Issues [.5 hour]
  Describe the Pine Tree Hospice organizational structure
  Comply with Pine Tree Hospice bylaws, policies, and procedures
  Submit volunteer hours monthly via the PTH website, postal mail, or in person

Stress Management: Conventional And Complementary Therapies [.5 hour]
  Discuss balanced nutrition, physical activity, restful sleep, joyful diversion, and service to others
       as conventional ways of managing stress
  Support people who use complementary therapies to relax, to minimize pain, and/or to promote
       physical, mental and spiritual wellbeing

Support During Stages Of Dying [.25 hour]
  Briefly describe the stages of dying
  Identify ways a volunteer can assist a hospice person/family to cope with the various stages of